Data Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This Data Privacy Policy outlines our practices for collecting, using, and disclosing your information, in compliance with South African data protection laws.

What Information We Collect

We may collect the following types of information:

  1. Personal Information: This includes your name, email address, phone number, date of birth, and other information that can be used to identify you.
  2. Health and Genetic Data: We collect health-related information, such as medical history, lifestyle habits, and genetic data from DNA tests.
  3. Device and Usage Data: We may collect information about your device, browser, IP address, and how you interact with our platform.

How We Use Your Information

We use your information for the following purposes:

  1. To provide personalised health recommendations based on your genetic, lifestyle, and health data.
  2. To communicate with you, send updates, and respond to your inquiries.
  3. To improve our platform and services, ensuring a better user experience.
  4. To comply with legal and regulatory requirements.

How We Protect Your Information

We implement robust security measures to protect your personal information, including:

  1. Secure data storage with encryption.
  2. Regular security audits and assessments.
  3. Restricted access to your information on a need-to-know basis.

Sharing Your Information

We will not share your personal information with third parties, except in the following cases:

  1. With your explicit consent.
  2. With healthcare providers, when necessary for your care and treatment.
  3. When required by law or to comply with legal processes.

Your Rights and Choices

You have the right to:

  1. Access your personal information stored on our platform.
  2. Request corrections to any inaccurate or incomplete information.
  3. Request deletion of your personal information, subject to legal and regulatory requirements.

Changes to This Data Privacy Policy

We may update this Data Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.

contact us

If you have any questions or concerns about our Data Privacy Policy, please contact us at: